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Our Fees

On receiving an enquiry, Life and Mortgages will arrange an initial call. The purpose of this call is to find out whether we can help you in achieving or moving towards your financial goals. There is no charge for this and no obligation on either side.

During this call we explain our fee structure and will aim to give you a clear understanding of what fees could apply to you in the future. Following the call we will write to you with an explanation of the services we have discussed, together with costings for your approval.

We can offer you a variety of ways of paying for our services: an hourly rate, a fixed fee for a specific task or a charging structure attached to your financial arrangements, whatever is the most appropriate to your requirements and personal preference. We will always agree our fees with you in writing before commencing any work

Typically, our fees can be split into the following categories:


If you buy a protection product you may elect that we are remunerated by commission. The commission is paid directly by the provider.  Although you pay nothing up front that does not mean our service is free.  The commission paid to us forms part of a “product charge” which you pay when you purchase the product.  Product charges pay for the product provider’s own costs and any commission payable to third parties.


You may elect that we arrange for the protection premium to be discounted by the commission that otherwise might have been payable under the policy recommended.  In this instance you will need to pay a fee appropriate to cover our advice and work.


The amount of commission we receive will vary depending on the type of policy and (sometimes) the term of the policy or your age, as in the following example:


If you were to pay £20 per month towards a critical illness term assurance policy then we would receive 143% of the first 12 month’s payments (£343.20) in form of commission.


Mortgages & Equity Release

Our Fees :

In accordance with the regulatory requirements, for providing mortgage advice there is:

– A fee of £300 is payable at application when you apply for a mortgage.  We will also be paid commission from the lender.

– A fee of £500 is payable at application when you apply for a lifetime mortgage.  We will also be paid commission from the lender.

Refund of fees:

If we charge you a fee, and your mortgage does not go ahead, you will receive:

– No refund if you decide not to proceed.


Our full I.D.D can be downloaded here:

Advice Only

An advice only fee may apply if you only require us to provide you with research and our advice. The fee we agree with you will cover the cost of the research and the preparation of a financial report, which will detail our research and advice in full. The fee you pay is due once we have completed your full financial report to your satisfaction.

If, following the advice, you wish for us make arrangements to implement the advice you can switch from the ‘advice only’ service to the ‘advice and implementation’ service. We will agree a new fee with you as below. In this case, the advice only fee will not apply as the cost of the advice already provided is incorporated in the combined service.

Advice Only

Advice and Delivery

This is the most requested service that we provide. As with the above, we will agree our fee with you, in writing, before the commencement of any work. This service will include the research, the advice and the implementation of your financial solutions through to completion. We will only be paid when the advice is finalised and the solutions are in place. You will be given a variety of options as to how you wish to pay for this service

Ongoing Service

For most financial solutions that we advise on, we will offer you the option of a servicing agreement. In some cases this will be recommended to you. We are happy to provide you with a servicing agreement that can include regular monitoring of your arrangements, one-to-one reviews and annual updates to your solutions to ensure continued suitability.

We offer a range of review services to suit all client types / requirements. Typically, our review service will include the ongoing monitoring of your financial arrangements, face-to-face meetings with your financial advisor each year, and an annual advisory report to include portfolio updates and the use of annual tax free allowances such as ISAs or pension allowances. Again, the cost of this service is dependent upon the level of service you require and as always, this will be agreed with you at the outset.

Certain products – non-investment insurance policies and mortgages – can still pay a commission, and so we may work on the basis of a commission, a fee or a combination of both. As before, no costs are incurred without prior agreement, and all prospective earnings are disclosed before work is undertaken.

Fees may be subject to VAT at the prevailing rate, depending upon the type of work undertaken.

Ongoing Service

Life Insurance

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Life & Mortgages is a trading style of 3DMT Ltd who is an Appointed Representative of Sanlam Partnerships Ltd which is authorised and regulated by the Financial Conduct Authority. Registered office: 114-116 Fore Street, Hertford, Hertfordshire, SG14 1AJ.  Registered in England and Wales, Company no 11921094.
3DMT Ltd adheres to and subscribes to the Financial Ombudsman Service. For full details of their service CLICK HERE or contact us for further information.